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AVAST EMAIL SETTINGS SCAN OUTBOUND UPDATE
AVAST EMAIL SETTINGS SCAN OUTBOUND SOFTWARE

The de facto email standard for sending SMTP with SSL is port 465.Īvast, quite reasonably, assumes that it can scan port 25 connections because the standard is that port 25 connections are unsecured. It is a de facto standard of email worldwide that port 25 is used for unsecured email connections. There are incredibly few ISPs on the planet that are stupid enough to implement SSL security using port 25 for SMTP as Sympatico has done – I can think of only a couple of others that are doing the same thing … one is in Portugal. The fault here is more with Sympatico than avast and it has been discussed many times in this forum if you care to search.

Go to the “Redirect” tab, and enter “:25” (without the quotation marks) as the Ignored address.ĭo you REALLY have to cancel scanning outbound emails? Yes, unfortunately (from the same forum link provided at the bottom of this post):.

Go to INTERNET MAIL (2nd image from the top – on the left left).

LEFT-click (or double click) on the blue Avast icon in your Quick Start tray (row of icons in the bottom right of your screen).

Under the “Redirect” tab, specify “:25” as the Ignored address.

Suggested solutions included a rather clumsy:īut luckily the people in that forum were persistent, and came up with a more constructive solution: More specifically, the secure SSL settings.

AVAST EMAIL SETTINGS SCAN OUTBOUND SOFTWARE

“Server: ‘’, Protocol: SMTP, Server Response: ‘250 OK’, Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D”.Īppearently my Avast anti-virus software was scanning outgoing emails, and choked on Sympatico’s settings. So I copied part of the error message in exact match (with quotation marks): So, I decided to try the almighty Google first. But all the things they ask me I’ve always already done – that’s why I am calling! It is always a very frustrating experience. I know they have to cater to all kinds of people with various skill levels and with all kinds of computer problems. I did not want to spend another fruitless hour on the phone with support in India. Account: ‘xxxxxxxxxxxxxxxxxx’, Server: ‘’, Protocol: SMTP, Server Response: ‘250 OK’, Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D The server does not support a SSL connection.

(I had to make an adjustment here, as I had my ******** user ID).Īnd the test email didn’t send… I got an error message saying: You have to use your email address as your user ID – not your number/letter-based Sympatico User ID. (checked) – This server requires a secure connection (SSL)Ĭhecked) – This server requires a secure connection (SSL)

On the Advanced tab: ensure the following information is entered:.

On the Servers tab: ensure the following information is entered:.

So I updated my settings in Outlook Express according to which basically meant: So I really had to tackle this issue once and for all. And after a lengthy call with Bell’s support I decided to keep my outgoing email server on the old settings, from my main Sympatico account.īut that trick will become obsolete today… Yes, I knew what trouble this would cause me, because I have another Sympatico email account that had to be moved over some time last year (I think it was in the Summer).

AVAST EMAIL SETTINGS SCAN OUTBOUND UPDATE

Today I received an automated voice message that I should visit It is a good thing I was home! When I looked at the web page it told me that I have to update my settings no later than… today!Īnd what do I have to do? Update my email program, because Sympatico has moved more accounts over to new mail servers. OK – Bell Sympatico is on the ball again.